1. Data Collection
We collect your name, phone number, and appliance details solely to provide diagnostic results and facilitate service bookings.
2. Purpose of Data Usage
Your data is used to provide diagnostics, manage service requests, and maintain service history.
3. WhatsApp Integration
When using "Book via WhatsApp," your data is handled according to WhatsApp's privacy policies.
4. Data Security
We take appropriate measures to protect your data and store it securely.
5. No Data Selling
We do not sell, rent, or share your personal data with third parties.
6. User Consent
By using MendAI, you consent to receiving communication regarding your repair request.
7. Data Retention
We retain your data only as long as necessary for service and record-keeping.
8. Updates to Policy
This policy may be updated from time to time. Continued use means acceptance.
9. Contact
For privacy concerns, please contact PR Service Centre.